Welcome to Kiyom, a platform for discovering, customising, and purchasing premium natural stone products. Please read these Terms and Conditions carefully before using our website or services.

1. Overview
By accessing or using the services provided by Kiyom (“we,” “us,” or “our”), including our website, mobile applications, and online store (collectively, the “Platform”), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our services.
This document outlines your rights and responsibilities when using our platform, including terms relating to purchases, content, limitations of liability, and more.

2. Online Store Terms
When you purchase a product through our online store:
Account: Creating an account may be required to access certain features. You are responsible for maintaining the confidentiality of your account information.
Accuracy of Information: You agree to provide current, complete, and accurate purchase and account information for all transactions.
Payment: All payments must be made through the authorized payment methods provided. We use secure payment gateways to protect your information.
Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including errors in product or pricing information.
Shipping and Delivery: Shipping timelines are estimates and may vary. Any delays or issues during delivery are subject to courier policies.

3. General Conditions
Use of Platform: You agree not to use the platform for any illegal or unauthorized purpose. You must not transmit any viruses or code of a destructive nature.
Intellectual Property: All content on our platform—including images, designs, logos, and text—is owned or licensed by Kiyom( N.S Granites & Marbles ). Unauthorized use or reproduction is prohibited.

4. Modifications to Prices and Services
Pricing Changes: Prices of our products are subject to change without notice. We reserve the right to modify or discontinue any product or service without liability.

Errors in Pricing: In the event of a pricing error, we reserve the right to cancel orders and issue a refund. We are not obligated to honour incorrect pricing.

Promotions: Discounts and promotional offers are subject to specific terms and may be withdrawn at any time.

5. Products and Descriptions
Product Accuracy: We strive to ensure that all product descriptions, images, and specifications are accurate. However, variations in color, size, and finish may occur.
Natural veins, lines, pinholes & colour variations are natural to all stone products & will not be regarded as cracks or defected items.
Handcrafted articles are may have slight variation, irregularities and imperfections which makes every piece exclusive. No two pieces can be identical. 

Availability: Products displayed on the platform are subject to availability. We reserve the right to discontinue or replace items at any time.
Customization: For custom or personalized items, please ensure that all information is accurate, as these items may not be eligible for return or exchange.

6. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of exclusive Jurisdiction , without regard to its conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Jaipur.

7. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at: info@kiyom.in

8. Termination:

We may terminate or suspend your access for any reason, including violation of the following terms and conditions.